Privacy Policy
Effective Date: January 2025
Website: www.sarah-elisabeth.co.uk
Owner: Sarah Elisabeth Wilkinson / Sarah Elisabeth Health LTD

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services. We are committed to safeguarding your privacy and complying with data protection laws, including the General Data Protection Regulation (GDPR).

What Information We Collect
We may collect the following types of information:

• Personal identification details (name, email address, phone number)

• Health-related information (only when voluntarily provided in forms or assessments)

• Payment information (processed securely via third-party providers like Stripe or PayPal)

• Website usage data (via cookies or analytics tools like Google Analytics)

How We Use Your Information
Your data may be used for:

• Responding to enquiries or scheduling discovery calls

• Delivering coaching or consulting services

• Sending newsletters or updates (only if you’ve opted in)

• Improving our website and service delivery

• Maintaining records for internal and legal purposes

We will never sell, rent, or share your personal information for marketing purposes without your explicit consent.

Storing and Securing Your Data
We take data protection seriously. Your personal information is stored securely using trusted platforms (e.g. Google Workspace, Practice Better, or similar), and access is limited to authorised personnel only. We implement suitable measures to prevent unauthorised access, alteration, or disclosure of your data.

Cookies and Analytics
Our website may use cookies to enhance user experience and collect anonymous usage data. You can choose to disable cookies through your browser settings.

Your Rights
You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent at any time

• Lodge a complaint with a supervisory authority if you believe your data is being misused

To exercise any of these rights, please contact: hello@sarah-elisabeth.co.uk

Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy
This policy may be updated occasionally to reflect changes in regulations or business practices. The updated version will be posted on this page with a revised effective date.

GDPR & Data Protection

Sarah Elisabeth Health is committed to protecting your privacy and handling your personal information securely and responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

In order to provide nutritional therapy, coaching and related services, I may collect and process personal information including your name, contact details, health history, medical information, test results, dietary and lifestyle information, consultation notes, correspondence and other information that is relevant to the services being provided. Some of this information is classed as special category data under UK GDPR due to its health-related nature.

Your information will only be collected and used where there is an appropriate lawful basis for doing so and for purposes connected with providing and administering your services, maintaining appropriate professional records, communicating with you and meeting relevant legal, regulatory, insurance and professional obligations.

Your personal and health information will be treated as confidential and will not be shared with third parties unless this is necessary for the delivery or administration of your services, you have provided appropriate authorisation, or I am legally or professionally required to disclose it. Where third-party platforms or service providers are used, such as Practice Better, payment processors, laboratories or other healthcare professionals involved in your care, information will only be shared where appropriate and in accordance with applicable data protection requirements.

Your records will be stored securely and retained only for as long as reasonably necessary to meet professional, legal, regulatory and insurance requirements, after which they will be securely deleted or destroyed.

Under UK GDPR, you have rights in relation to your personal data, which may include the right to access your information, request correction of inaccurate information, request deletion or restriction of your data in certain circumstances, object to certain types of processing and request a copy of your data. You also have the right to raise a concern with the Information Commissioner’s Office (ICO).

By entering into this agreement, you acknowledge that you have been informed about how your personal information will be collected, used, stored and protected as part of the provision of services by Sarah Elisabeth Health.

Contact
If you have any questions or concerns about this privacy policy or how your data is handled, please contact:

Sarah Elisabeth Wilkinson
Email: hello@sarah-elisabeth.co.uk
Website: www.sarah-elisabeth.co.uk